In 2008, Labthink re-adjusts and promotes its after-sale service plan and strategy: increasing the frequency of visiting services, accelerating the efficiency of service responses and processing as well as reinforcing the market services.
More than 3,000 Labthink’s clients will benefit from this re-adjustment; especially those in remote areas will see the obvious improvement of response time and service efficiency with the decreasing maintenance costs. Furthermore, Labthink has, and will always voluntarily acquaint the company itself with the daily operation status of the sold products through phone calls and visiting services so as to provide clients with individualized technical instructions and services; share the latest technical achievements and information with the clients in the form of world-wide itineration seminars, etc,. Besides, our clients could learn more vividly about the operation and common maintenance issues via videos on
www.labthink.cn. Labthink makes every effort to provide multi-level and all-round technical supports for its clients with more intimate services.
On the basis of consistent development of technical level and product quality perfection, the after-sale service of Labthink will, as always, devote itself to the objective to provide sincere, professional, prompt and consistent services for its clients; satisfy their requirements with unremitting pursuit; make every effort to ensure the zero failure market operation; and provide clients with increment spaces through quality control promotion.